Return Policy
I want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, I will gladly accept returns within 14 days of delivery. However, the following conditions apply:
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The item must be in its original condition and packaging.
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The item must be unused and unworn.
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The item must not be a personalized order.
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If you meet the above conditions, please follow these steps to initiate a return:
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Contact me at info@molliedonihe.com within 14 days of delivery to request a return.
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Pack the item securely in its original packaging (if possible) and include any paperwork or accessories that came with the item.
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Ship the item back to me via a trackable shipping service. You are responsible for the cost of return shipping.
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Once I receive the item and verify its condition, I will issue a refund for the purchase price (minus any shipping fees) to the original payment method.
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If the item is not in its original condition when I receive it, you are responsible for cost of shipping back to you if you'd like to keep the item.
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Please note that I am unable to accept returns for items that have been personalized or custom ordered unless otherwise specified. If you have any questions about my return policy, please don't hesitate to contact me.
Thank you for supporting my small business!